As we assess our vendor performance metrics, I’m curious about how others approach keeping long-term suppliers aligned with cost-efficiency goals. In my recent analysis, I noticed fluctuations in service pricing that weren’t initially communicated; how do you communicate expectations to ensure transparency while maintaining strong relationships?
I’ve found regular check-ins help clarity on cost fluctuations. How often do you touch base with your suppliers?
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It’s essential to set clear metrics up front, especially regarding costs; I always make a point to address potential pricing changes during our initial talks. @matclar, how do you ensure mutual understanding of those metrics?